Before we release discount codes, they are thoroughly tested in a number of scenarios by our marketing team so we are confident that any active codes should be working correctly.
If a code is not working for you it's likely that the products in your basket do not meet the requirements of the code, the code is expired, or the code is not a valid Ivel Valley code set-up by us. We ask that you:
Double check the T&Cs of the code
Make sure your basket meets the requirements
Try using the code in a different browser or on a different device
Refresh your browser caches and re-try the code
If its still not working, please send us a screen shot of your basket and the code you are trying to use and any error messages you are receiving.
Please note, we will not honour any codes unless we can see that it has been tested during the active time frame.