Ivel Valley Bird Food

General 3

• What are your opening times?
• Do you have a shop I can visit?
• How can I contact you?

Ordering 4

• How can I place an order?
• How do I track my order?
• Change I make changes to my order?
• How can I pay for my order?

Returns, Refunds and Cancellations 3

• Can I cancel my order?
• Can I return my order?
• How long does my refund take to come through?

Delivery and Collection 10

• How much does delivery cost?
• How long does delivery take?
• Which courier will deliver my parcel?
• When will my order be shipped?
• When will my order arrive?

View all 10

Your Account 3

• How do I create an account?
• How do I reset my account password?
• Can I close my account?

Discounts and Promotions 5

• How do I use a discount code?
• Where can I get discount codes from?
• What do I do if my discount code isn't working?
• Do you offer discounts for charities, military, NHS staff?
• Do you give free products to charities?

Reward Points 4

• How do I earn reward points?
• How do I spend my reward points?
• Do I need an account to earn reward points?
• Can I earn reward points if I place my order over the phone?