Returns, Refunds and Cancellations

Can I cancel my order?
Cancellations can be made only if the request is made before items are dispatched. If you need to cancel your order please call us immediately on 01462 8132...
Wed, 19 Feb, 2020 at 2:12 PM
Can I return my order?
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition t...
Wed, 19 Feb, 2020 at 2:12 PM
How long does my refund take to come through?
Refunds can take up to 5 working days to land back in your account, depending on payment method.  If you are cancelling an order straight away, we canno...
Wed, 19 Feb, 2020 at 2:13 PM