Ivel Valley Bird Food
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Knowledge base
Ivel Valley Bird Food FAQs
General
3
What are your opening times?
Do you have a shop I can visit?
How can I contact you?
Ordering
4
How can I place an order?
How do I track my order?
Change I make changes to my order?
How can I pay for my order?
Returns, Refunds and Cancellations
3
Can I cancel my order?
Can I return my order?
How long does my refund take to come through?
Delivery and Collection
10
How much does delivery cost?
How long does delivery take?
Which courier will deliver my parcel?
When will my order be shipped?
When will my order arrive?
View all 10
Your Account
3
How do I create an account?
How do I reset my account password?
Can I close my account?
Discounts and Promotions
5
How do I use a discount code?
Where can I get discount codes from?
What do I do if my discount code isn't working?
Do you offer discounts for charities, military, NHS staff?
Do you give free products to charities?
Reward Points
4
How do I earn reward points?
How do I spend my reward points?
Do I need an account to earn reward points?
Can I earn reward points if I place my order over the phone?
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